1. Preamble
These Terms of Use (Conditions Générales d'Utilisation, "the Terms") define the rules for accessing and using the NoteVetIA platform published by Wizzvet SAS. Every user accessing the Service acknowledges having read these Terms and undertakes to comply with them.
2. Access to the Service
Accessing the Service requires the creation of a user account. The Service is reserved for veterinary professionals (veterinarians, veterinary nurses, clinic managers, veterinary students).
3. User Account
3.1 Registration
The user supplies accurate, up-to-date information when creating their account, and is solely responsible for the truthfulness of that information.
3.2 Security
The password is strictly personal and confidential. The user undertakes not to share it and to report any unauthorised use of their account immediately.
4. Acceptable Use
The user undertakes in particular not to:
- Use the Service for unlawful or fraudulent purposes;
- Deliberately enter erroneous or defamatory data;
- Attempt to access data that does not belong to them;
- Reverse-engineer or copy the source code;
- Overload the infrastructure (mass scraping, DDoS attacks, etc.);
- Resell, sublet or redistribute access to the Service.
5. Use of Artificial Intelligence
The Service embeds generative AI models for transcription and for generating clinical documents. The user acknowledges:
- That generated content may contain errors or approximations and must be checked in every case;
- That they remain solely responsible for the final content of the medical documents they approve and send;
- That AI never replaces their clinical judgement as a healthcare professional.
6. Client Data
The Client remains the owner of all data entered (patients, owners, reports, audio). The Provider acts as a processor within the meaning of the GDPR. See the Privacy Policy for further details.
7. Availability of the Service
The Provider endeavours to keep the Service available at all times (99% target). Interruptions may occur for maintenance, on a technical incident or through force majeure. The Provider cannot be held liable for them.
8. Intellectual Property
Every element making up the platform (code, design, logos, trademarks) is protected by intellectual property law and remains the exclusive property of the Provider. Any reproduction without authorisation is prohibited.
9. Suspension and Termination
The Provider reserves the right to suspend or terminate an account where these Terms are breached, with prior notice wherever possible. Serious breaches may warrant immediate suspension.
10. Changes to the Terms
The Provider may amend these Terms at any time. Users will be informed of substantial changes by email or through an in-app notification at least 30 days before they take effect.
11. Governing Law
These Terms are governed by French law. Any dispute will be submitted to the competent French courts.
12. Contact
For any question regarding these Terms: contact@notevetia.com